Shipping policy

Thank you for shopping with us!
We’re committed to delivering your order quickly and safely.

Processing Time

• All orders are processed within 1–7 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You’ll receive another notification once your order has shipped.

Shipping Rates & Delivery Estimates

• Local Shipping (within Egypt): 1–5 business days.

• International Shipping: 7–15 business days depending on destination and customs clearance.

• Shipping rates are calculated and displayed at checkout.

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery status.

Customs, Duties, and Taxes

For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country.

Delays

While we strive to deliver on time, unexpected events (such as weather, courier delays, or customs issues) may occasionally cause delays.

Wrong Address or Failed Delivery

Please ensure your shipping address is entered correctly.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.