Refund policy

Thank you for shopping with us!
We hope you love your purchase, but if for any reason you are not completely satisfied, we’re here to help.

Returns

  • You may request a return within 14 days of receiving your order.

  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

  • Certain types of items, such as custom-made or personalized products, cannot be returned.

How to Request a Return

To start a return, please contact us at [your email address] with your order number and details about the product you wish to return.
Once your return is approved, we’ll send you instructions on how and where to send your package.

Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status.

  • If approved, your refund will be processed to your original payment method within 7–10 business days.

  • Shipping costs are non-refundable.

Exchanges

If you wish to exchange an item for a different size, color, or model, please contact us first to confirm availability.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately with photos, and we’ll arrange a replacement or refund as appropriate.